![]() At that point another employee walked over and she said oh their reservations (ours) was canceled because we have a private event this weekend. The employee checking her in gave her the form to sign for check in and she signed and gave it back and then he asked her if Mr.Demitrious was joining us later and my mom said I have no idea who that is. We had dinner reservations at 6 and we had tickets to see Hamilton at 8. We arrived at the hotel got valet they put our luggage on a cart and my mom walked up to the front desk to check-in at 3pm. My mom booked a room at this hotel to celebrate my 40th birthday a month ago. I can't speak to an actual stay at this hotel I can only speak to the unprofessional staff and management.
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